Yes, Sunbasket operates on an auto-renewal subscription model. When you sign up, your plan is set to renew automatically each week or on the week you have your delivery frequency set to, and your payment method on file is charged unless you skip, pause, or cancel your deliveries. The auto-renewal applies to both new and returning customers, including those using promotional offers.
However, Sunbasket offers flexibility to manage your subscription:
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Skip a Week: You can skip any weekly delivery by accessing your delivery schedule and selecting the “skip” option. Just make sure to do this before the weekly cutoff, which is Wednesdays at 12 p.m. PT / 3 p.m. ET.
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Pause Deliveries: If you need a longer break, you can pause all deliveries for up to 12 weeks in advance. This can be managed through your account settings by selecting “manage meal subscription.”
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Cancel Anytime: You can cancel your subscription at any time through your account settings.
To avoid being charged for an upcoming week, ensure you make any changes before the weekly cutoff time.